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In The Media
Recognized nationally as leaders and experts in our field, the media continually calls on Pavillion whenever their stories require our expertise in the household staffing industry. Since our national debut in Town & Country magazine (March 1977), we have been interviewed for numerous newspapers, magazines, television and radio programs.
"The Radio Ritas", hosted by Maureen Langan & Diane Dimond,
June 2007
Clifford Greenhouse, President of Pavillion Agency & Nanny Authority is interviewed on the “What’s up with Guys?” segment regarding Male Nannies; otherwise known as a “Manny.” To hear more from “The Radio Ritas”, click here.
[ Listen to the Interview ]
ZDF German Television, Susanne Lingemann (Producer New York Redaktion), April 2006
Featuring Clifford Greenhouse discussing the new high demand for Mandarin-speaking nannies.
CNN, Chris Wallace, March 2006
Clifford Greenhouse spoke about the increasing number of families requesting Mandarin-speaking nannies. More and more families are hiring nannies who can teach their children to speak and read Mandarin, the national language of China, at an early age.
Crain's New York Business Magazine, January/February 2006
[Baby Talk in Mandarin: New York families think global, seek Chinese nannies]
Clifford Greenhouse, president of the Pavillion Agency…says he receives dozens of calls from job seekers in China whom he has to turn away because they are not already landed immigrants. Instead, he resorts to ads in Chinese papers here and word-of-mouth references to find documented Mandarin-speaking au pairs. "I'm receiving about 50 requests a year, and if I'm filling 10% of them I'm happy," says Mr. Greenhouse. He adds that a qualified Mandarin speaker who knows English, has experience with child care and is documented is such a rare commodity that she would have her pick of 10 families.
BBC, Tara Gadmiski, January 2006
Clifford Greenhouse discusses the current growing demand for Mandarin-speaking nannies, who are being hired at an increasing rate.
New York Times, June 16, 2005
[Taking Superparents in Hand]
Clifford Greenhouse, the president of the Pavillion employment agency in Manhattan, estimated that at least 10 percent of the personal assistants he places started as nannies, significantly more than a few years ago. He sees the transition as a natural one. "I often refer to nannies as personal assistants for kids, because they're so involved on scheduling and shuttling and party planning for the children," he said. "As the children grow older it's natural that nannies, instead of buying all the presents for the children's birthday parties, are asked to get reservations at local eateries and coordinate travel logistics for the parents."
Parents Magazine, June 2005
[Try a Nanny Share]
Nanny sharing can be an ideal setup, but families-and nannies-should set ground rules up front, says Clifford Greenhouse, president of the Pavillion Agency, a nanny employment agency in New York City.
Record Searchlight, April 17, 2005
[Manly Nanny]
Record Searchlight interviewed Pavillion's Seth Greenberg regarding male nannies: Greenberg, an agent for all types of household staffing (chefs, housekeepers, chauffeurs, security people, etc.), has placed Soriano [a male nanny] in one full-time position and several temporary ones. Greenberg said male nannies are in tremendous demand for various reasons. Some families like the extra security or energy a man provides, and when Dad is not in the picture much or at all, a male role model is desirable. Greenberg said some positions come with perks - 401Ks, gym and spa memberships, personal trainers, cars, health insurance, college tuition reimbursement and more. And some families have more than one nanny, even up to one for each child. "There are all different types of families out there," Greenberg said from his New York City office. "Many of them are very successful and their lives are very demanding. The idea of a caregiver is a lot more appealing than cutting back on their lives, both professionally and personally."
New York Magazine, April 4, 2005
[Great Toddle Forward: To make their babies competitive in the global economy, parents are making them learn Chinese.]
At the Pavillion Agency, requests for Mandarin-speaking sitters are up tenfold since 2000, says Clifford Greenhouse, mainly from "extremely affluent" parents.
Financial Times, June 19/June 20, 2004
[A house is a small, very good hotel]
Rough economic times have forced many affluent clients to streamline their domestic staffs and eliminate specialize positions, such as valets or laundresses, says Keith Greenhouse, who owns New York's Pavillion Agency with his brother, Clifford. "Often the owners have no idea how to run these houses," says Greenhouse, who makes about 600 placements a year for 400 clients, about a third of whom have five or more full-time staff. So they look more to their house managers to do everything from pack a suitcase to co-ordinate children's schedules, pick up an aunt at the airport or prepare a low-carb meal. Salaries start at about $55,000 but quickly rise to more than $100,000, he says. Clients may request a house manager who can double as a cook. "There's a trend where people are picking up more and more tasks," says Greenhouse. "The ideal house manager can do every position."
Stratos: The Premier In-Flight Magazine for Corporate and Private Jets, April 2004
Keith Greenhouse was interviewed by Stratos Magazine regarding private chefs. "Many families are very wealthy but live a very laid back casual lifestyle," says Keith Greenhouse, who has placed "a couple hundred' chefs during his 25 years as owner of Pavillion Agency. "They might be people who like to hang out and eat in the kitchen. The chef has to be okay with the dog under his feet or the kids running in and out. Or, of course, they might be more formal."
New York Times, March 7, 2004
[Not Just for Celebrities: Private Security Service]
Keith Greenhouse, president of the Pavillion Agency in New York, which provides armed chauffeurs, agreed. "In their own mind," he said, "they feel they're at risk." Even with state licenses, bodyguards are "not above the law," Mr. Greenhouse of Pavillion said. Bodyguards must obey all traffic laws, for example, and are not permitted to make arrests.
Avenue Magazine, September 2003
[Apartment Living - Upper East Side Life Is Glorious-And Only The Deep-Pocketed Need Apply]
When you enter many Park or Fifth Avenue apartment buildings, a white-gloved doorman opens the door and politely greets you. Finely upholstered sofas and richly paneled walls envelope you as your arrival is announced. Waiting, you inhale the scent of wealth, and might wonder "How much does it cost to live this way?"
Never ask. If you have to, "You shouldn't be here," advises Holly Rucki, assistant to Clifford Greenhouse, president of the posh Pavillion Agency which staffs many of these privileged households. Greenhouse and his family have been staffing the uber rich since his father started the business in 1962.
"Whatever your needs are," Greenhouse boasts, "If you're looking for the highest quality we have it."
The Christian Science Monitor, May 16, 2003
[Nannies Get New Rights in N.Y.C. Measure]
"These are people who are working out of their garages and charging applicant fees," says Keith Greenhouse, owner of the Pavillion Agency, a New York agency that places workers in domestic jobs. "Domestic Workers are typically treated very well. The pay scale for this work is phenomenal."
New York Times, May 15, 2003
[New Protections for Nannies are Approved by Council]
Clifford Greenhouse, co-owner of the Pavillion Agency, criticized the legislation, saying it would do little for domestic workers because only a small percentage of them are placed by employment agencies. "The licensed agencies are placing people in positions that far exceed the legal standards, even double or triple, " he said. "This legislation is asking the agencies to police the very people that are paying our fees. They're also asking families to commit to very rigid job specifications which change almost daily."
Time Magazine, May 12, 2003
[I want Your Job, Lady!]
In a sour economy, men are flocking to nursing, child care and other "female" professions. "I have a larger demand than the pool of available male nannies," says Cliff Greenhouse president of the Pavillion Agency in New York City, which has placed three men in recent months, up from maybe one annually in recent years.
Channel 7 Eye Witness News News, Stacy Seager, February 21, 2003
["The Manny"]
Featuring Cliff Greenhouse and Lloyd Morgan (professional male nanny), discussing the rising demand for mannies. Taped at Pavillion's New York City headquarters.
Food Arts, January/February 2003
[Private First Class-Food biz- cooking in a private residence may not be the path to superstardom, but the hours, pay, and cushy lifestyle are enough to tempt many chefs away from restaurant stoves.]
A co-worker from the kitchen heard her talking finances one day and suggested she call Keith Greenhouse of Pavillion Agency, a company that specializes in hiring private chefs.
Figuring out if a chef is right for the job is how good head-hunters earn their keep. "Many of my clients are wary of hiring a chef who has never worked in a home," Greenhouse says. "Some think that the chef will be bored because it's not a fast -paced job. Plus, many positions are one-person jobs. The chef has to cook the food, serve the food, and then clean the kitchen-I mean really clean the kitchen. I've had candidates walk into my office and tell me they don't serve or they want a job where someone else cleans up after them. Private Chefing is probably not for them.
But when Greenhouse finds an applicant who has extraordinary experience and shows a willingness to adapt to the domestic kitchen, he's willing to take a chance. "The best candidates have formal culinary training, established restaurant experience, and have done some private work," he says. "But those who have worked in high-level restaurants also do well because my clients have usually eaten in those restaurants." According to Greenhouse, finding the right fit - for both his client and the chef - is what his job is all about.
BBC, Emma Simpson, November 27, 2002
[The Manny]
Featuring Cliff Greenhouse in Pavillion's New York City office and Jim Tranchida, (professional male nanny), on the job with his charges. A day in the life of a manny.
Arizona Foothills - The Luxury Issue, November 2002
[Upstairs, Downstairs]
Keith Greenhouse, the president of the Pavillion Agency in New York City, has been in the business of pairing of well-heeled homeowners with household staff for 23 years. If a client gives me a job description - X, Y, Z - I'm looking to match skills first," he says. "But certainly there's personality. If it's a client I've been working with for many years, and I know he's very demanding and I need someone with thick skin, I'll look for a person like that and be honest about that."
New York Times, September 19, 2002
[Hello Mommy, Hola Nanny, Immigrant Baby Sitters Double as Language Teachers]
Some job placement agencies say that in as many as 25 percent of the cases parents specifically request a nanny who speaks a second language, mostly Spanish, but also French, Korean and Japanese. These nannies are so sought after in some circles that a candidate, particularly if college educated and well versed in English, can trigger a bidding war and command more than $100,000 a year, said Clifford Greenhouse, president of the Pavillion Agency, a large national placement service that serves an upscale clientele.
Avenue Magazine, June 2002
[Bon Appétit Ingredients For Hiring A Chef]
The cost of such gastronomic glee? According to Keith Greenhouse, president of the Pavillion Agency, a private chef commands anywhere from $40,000 a year for 5 dinners a week to a hefty $150,000 with full health benefits and a 401(K).
MSNBC - Mike Barnacle, June 19, 2001
[This interview was a result of the Tommy Lee case in Los Angeles, California where a child drowned in his pool during his child's birthday party while in the care of another child's nanny.]
Seth Greenberg appeared on the Mike Barnacle show to advocate the importance of hiring a Nanny through a licensed agency. More importantly Seth spoke about how crucial it is that parents play a more active role in coordinating and monitoring the responsibilities of their Nanny to insure the safety and well being of their children.
New York Times, March 21, 2001
[Ryhthms Slightly Altered and Events That Weren't]
Small business owners said their customers also had the jitters. Clifford Greenhouse, a co-owner of two agencies that supply childcare help, said business had slowed in the last few weeks, as both would-be nannies and their potential employers leave the city. Yesterday, three nannies, from Hungary, Britain and Spain told him to stop looking for jobs. They had decided to go home.
New York Observer, October 15th, 2001
[From Courthouses to Nurseries, the Effects of Sept. 11 Ripple through New York's Economy: Reeling and Dealing. The Nanny Service.]
"We went two weeks without the phone ringing" said Cliff Greenhouse owner of two nanny agencies. "To add insult to injury, this is our Christmas season. For a business that receives hundreds of calls a week, the last month has been unsettling. I think I'm kind of fortunate that I accommodate a very small percentage of the population, very-high-income people who will always need our services" he said "Still I'm petrified . I'm always hearing from my mom about the Depression."
New York Times, October 6th, 2001
[A Nation Challenged: At Security Companies For The Rich, Flush Times]
"Please allow me to introduce to you our expanded focus regarding the need for individuals with highly specialized backgrounds in antiterrorism. The individuals we represent possess the unique ability to coordinate your security and executive protection needs while implementing a detailed, comprehensive and aggressive antiterrorism plan."
- Keith Greenhouse co-owner of Pavillion Agency
Vogue Magazine, September 2000
[The New Man of the House]
Top domestic agencies like Pavillion in Manhattan are getting more and more requests for house managers with all sorts of eclectic skills. “We’ve placed twelve in the past year up from eight the year before. This is a lot when you consider that the position pays somewhere between $60,000 and $135,000 with full benefits and perks. There’s so much money now, and people are overwhelmed with their wealth and their responsibilities”.
- Keith Greenhouse co-owner of Pavillion Agency
New York Post, May 3, 2000
[Sacked Butler Might Sue Madonna]
“I’d be very surprised if Madonna hired someone without having him sign a confidentiality agreement” said Keith Greenhouse, president of Pavillion agency, which staffs the homes of New York’s elite.
Boston Magazine, May 2000
[Domestic Bliss]
“House managers (a.k.a personal assistants, or governesses) are becoming key domestic workers for upscale families. The house manager looks after the staff that could include several nannies, a chauffeur, a maid, a chef, a handyman, and a security guard. An important job like this is handsomely rewarded: A personal assistant might earn $70,000 a year”.
- Keith Greenhouse co-owner of Pavillion Agency
New York Times, April 12, 2000
[Need a Chef? Have Your People Call My People]
“In New York City, salaries for full-time private chefs hired through agencies start at about $55,000 a year” said Keith Greenhouse an owner of the Pavillion Agency in Manhattan. “They can go up to as much as $130,000”.
New York Times, September 29, 1999
[Star-Tenders Wanted: Big Pay, Little Ego]
Keith Greenhouse, who has placed butlers and other domestic help in New York for the past 38 years, says the number of personal assistants placed through his Pavillion Agency has increased 50 percent in the last five years.
New York Times, October 24, 1999 (Front Page & Quotation of the Day)
[Molding Loyal Pamperers for the Newly Rich]
"People don't want to deal with vendors, they don't want to cook, they don't want to hear about the bickering and jealously among staff, they want the butler to deal with it."
- Keith Greenhouse co-owner of Pavillion Agency
New York Times, December 5, 1999
[Alter Egos who put the R in R.S.V.P.]
Clifford Greenhouse, an owner of the Pavillion Agency, which places high-end household help, said that “there was an explosion of requests” in the last year for social secretaries.
New York Times, August 15, 1999
[So Hard to Find Good Employers These Days]
Clifford Greenhouse, a co-owner of the Pavillion agency, which has placed nannies and other domestics in homes of wealthy New Yorkers for 38 years, said the disrespect shown the help is worse today than ever.
Town & Country, June 1999
[The Well-Run Home: T & C'S Guide To Household Staffing]
The Pavillion Agency places nannies, butlers, chefs, couples, chauffeurs and housekeepers. Clifford and Keith Greenhouse, owners of the thirty-seven-year-old agency, say they will provide last minute temporary help to existing clients without charge. Fee: 15 percent of the first year's salary. Their nanny division, The Nanny Authority (877-466-2669), charges a flat fee of $2,300.
MSNBC - Soledad O'Brien, June 1999
[Father's Day]
In the aftermath of a nanny abuse case in Florida-Cliff Greenhouse discusses what to look for and how to properly screen and research nanny candidates.
New York Magazine, May 4, 1998
"Finding the right nanny is an art of extreme delicacy - this person is going to be a member of your family, after all. The people at Pavillion understand this." Cliff Greenhouse, one of the two brothers who run the midtown agency, sees his job as "making marriages". The Pavillion process, therefore, involves interviewing both sides. "A household where mom doesn't work and there is a staff will have a very different set of needs and style," says Greenhouse, "from one where both parents work long hours outside the home."
W Magazine, August 1998
[New! Introducing The W Black Book, The World's Best Addresses]
Forget the Yellow Pages. W has done the walking for you, pounding the pavement in search of the best New York, Los Angeles, Paris, London and Milan-not to mention a host of other cities- have to offer. You'll find the expert…the Black Book has the numbers. For the best Maids, W Magazine named Pavillion Agency.
Child Magazine, July/August, 1989
As the reference responds to your questions, listen for those telling pregnant pauses, sudden changes in tone or inflection. And realize that a “no comment” is a comment indeed. “No one wants to be sued for preventing someone from earning a living. So when a reference gives you a vague response, you should definitely think twice about hiring.”
- Cliff Greenhouse co-owner of Pavillion Agency
New York Magazine April 29, 1997
"You have to give the nanny a chance to strut her stuff ... once you see that she’s competent, give her more and more responsibility."
- Cliff Greenhouse co-owner of Pavillion Agency
NBC Today Show, February 17, 1997
Interviewed in a segment on Nannies for his knowledge and expertise in the field of Nanny placement.
- Cliff Greenhouse co-owner of Pavillion Agency
Rolling Stone Magazine, November 28, 1996
Cited as New York’s premier agency. "My first criterion is that I won’t place anyone who wants to work with a rock star. The last thing ... people want is for nannies...asking...to fix them up with the bass player."
- Cliff Greenhouse co-owner of Pavillion Agency
Town and Country, June 1995
"No matter what they’re earning, they need mom’s support."
Pavillion is named as one of the Nation’s top Nanny Agencies.
The Wall Street Journal, (Front Page), November 30, 1995
Quoted as an expert in Nanny placement.
New York Magazine, April 18, 1994
Cited as one of New York City’s top Nanny Placement Agencies.
The New York Times, August 28, 1994
Quoted in an article on "Nanny poaching."
- Ira Weissman
The New York Times, (Front Page-Style Section) January 2, 1994
Cited as the Agency for the nation’s finest Butlers.
The Greenwich Time, January 11, 1988 (Syndicated Nationwide)
"The job of Butler has evolved into a multi-purpose position…In many cases …the person who served as a butler has now become a housekeeper and chauffeur."
- Keith Greenhouse co-owner of Pavillion Agency
The New York Daily News, March 1987 (Front Page, Business Section)
"Sending the right person to the right home is an art...(we have placed people) who could manage a staff of fifteen including a chef, two housemen, two housekeepers, two secretaries and three armed security guards."
- Keith Greenhouse co-owner of Pavillion Agency
Town and Country, March 1977
"We look for background, experience and personality---and for easy-going temperaments. Most of the problems ... come from personality friction’s. (We) try to find out what the rest of (the) staff is like."
Also in...
- New York Post, May, 2000
- BBC Radio in London, [Up All Night Show] May, 2000
- MSNBC, June, 1999
- WWW.JOBMONTHLY.COM, December, 1999
- WOR [Joan Hamburg Show] November, 1999
- WWW.CNNFN.COM, October, 1999
- New York Post, August 1989 [Where To Find, Buy It, Eat It in New York]
- Fuji TV, Tokyo, Japan, 1998
- WABC Radio, 1997
- NBC [Today Show] February, 1997
- Television show [A Current Affair] 1995
- Manhattan Inc., January 1986
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